Knowledgebase
Handy Software Lab > Handy Software Lab Help Desk > Knowledgebase
Share |

HSLAB Print Logger does not save the images for all printed documents

Solution

There are a many factors influencing the format of print job data. The better way is using EMF as spool format.

You can use the following to force the NT EMF for printer:

Make sure that the NT EMF format is specified in the print processor for your printer. Look in Control Panel -> Printers and Faxes.
Right-click on your printer and select Properties -> Advanced -> Print Processor...

?Also you should check the "Enable advanced printing features" option is enabled in the "Advanced" printer properties.

We recommended you using only certified (by the Microsoft) drivers for your printer for better result.

 
Was this article helpful? yes / no
Article details
Article ID: 181
Category: HSLAB Print Logger
Date added: 2011-06-04 15:09:23
Views: 158
Rating (Votes): Article rated 3.0/5.0 (2)

 
<< Go back

© 2012 Handy Software Lab. All Rights Reserved.