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Smart printing software Article rated 3.0/5.0
This article contains some useful printer software links, that you can use for optimizing your printing. Article is focused on printing tools that helps you reduce expenses on printing and save your money. This article contains some useful printer software links, that you can use for optimizing...
HSLAB Print Logger 5 Family - The version 5.5 is released Article rated 3.2/5.0
HSLAB Print Logger 5 Family - The version 5.5 is released May, 2010 For Immediate Release For more information contact: Oleg Golub, CEO Handy Software Lab Pacific Business Centre P.O. Box 34069 #381 Seattle, WA 98124-1069 USA Fax number : 1-309-417-7393 Contact: Su...
I get an "Error loading MIDAS.dll" error when starting Print Logger and the program refuses to work properly after that. Article rated 3.2/5.0
Related product: HSLAB Print Logger Q: I get an "Error loading MIDAS.dll" error when starting Print Logger and the program refuses to work properly after that. A: It seems the midas.dll library does not install automatically for some reason. Try to close software(stop the service). You migh...
In some rare circumstances the software will not start but rather present this error message: "The application failed to initialize properly (0xc0000142). Click on OK to terminate the application." Article rated 3.2/5.0
Related product: HSLAB Print Logger This is being caused when the "pcAnywhere host service" is running on the same computer. Probable cause: There is an conflict between the installed version of the "pcAnywhere host service" and the installed version of the DirectDraw component of Di...
What is HSLAB Print Logger PE? Article rated 3.2/5.0
Ideal print management solution for personal or family usage. The Print Logger PE print management system is intended for a print management (print control and audit printing activity) for printers at the workstation, based on Windows NT operation systems family. At this time this family...
When I start Print Logger I get error message "Cannot find DAO on your system!" Article rated 3.0/5.0
DAO (Direct Access Objects) is not installed on your machine. This is common error for Windows 95 and Windows 98 users who have no Microsoft Office installed, and no other application that requires it. To install DAO 3.6, just download the file and file, run it and follow instructions to install com...
Jobs are logging under the wrong user on Windows Vista or Server 2008 pre-SP2 Article rated 3.2/5.0
Affected systems: Windows 2008 SP2 and Windows Vista SP2.When the Print Logger inspecting print jobs on Windows Server 2008 pre-SP2 and have seen an issue where the wrong user name is logged. The wrong user name being listed in the Windows print queue. What's going on?Windows Server 2008 pre-SP2 has...
Why "Remote Downlevel Document"(s) Appear in Print Queue Article rated 2.8/5.0
Why I get Remote Downlevel Document as the document name. How do I fix it? The "Remote Downlevel Document" is the default document name when the program or computer does not provide a real document name. Print Logger detects any document name provided by the your operating system. This name yoy can...
Is my new printer will be compatible with the Print Logger? Article rated 3.0/5.0
Planning on purchasing some model of printer and would like to confirm that it works with Print Logger prior to purchase? It?s possible!Print Logger works by intercepting the print job as it passes via the server's print queue. In most cases it's possible to test compatibility with the Print Logger ...
Using printers, connected to the desktop computers in a network Article rated 3.0/5.0
Setting up Remote Printers Users of Print Logger may track local printers (connected to the workstations in a network) by using a "re-mapping" method explained below. This method is complex and is not officially supported. Large organizations should consider Print Logger as its loca...
How to run Print Logger on a home network or peer-to-peer (serverless) Article rated 3.0/5.0
If you have a small network (no domain or server) you can run Print Logger software on it. Print Logger will run on a serverless network. Peer-to-peer networks are common in homes or small office environments. These networks differ from a standard business type network in that there is no c...
Separate jobs are sent when you print or fax multiple copies in Excel Article rated 3.0/5.0
Separate jobs are sent when you print or fax multiple copies in Excel Printing multiple copies of Excel Documents causes multiple print jobs When you print multiple copies of an Excel document, Microsoft Excel creates separate print job for each copy, and then sends the jobs to the printer. ...
Time reported Incorrectly in the Print Logger database records and reports Article rated 3.0/5.0
The Print Logger software uses the Windows Time Zone settings to determine the correct time zone. If Time Zone is set incorrectly then the database records and reports will show incorrect times. First of all, you should check that your system time zone is set correctly.   1. Open the...
Jobs are logging under the wrong user at Windows Server 2008/Vista (pre-SP2) Article rated 3.2/5.0
Fix for this issue: download and install Windows 2008 SP2 and Windows Vista SP2. Running Windows Server 2008/Vista (pre-SP2) and have seen an issue where the wrong user is charged. This also correlates with the wrong user being listed in the Windows print jobs queue. Windows Server 2008 ...
Print jobs may have incorrect owners when you share a printer from a Windows Server 2008-based computer or from a Windows Vista Service Pack 1-based computer Article rated 3.0/5.0
Hotfix Download Available View and request hotfix downloads Consider the following scenario: You share a printer from a Windows Server 2008-based computer or from a Windows Vista Service Pack 1 (SP1)-based computer. Two users connect to the shared printer by using the same print clie...
HSLAB Print Logger uses '$' as a currency symbol. How can I change it to the my local currency symbol? Article rated 3.0/5.0
For Windows 2000/XP/2003: HSLAB Print Logger uses the system default currency symbol. You can change it using Windows Control Panel-> Regional and Language Options. Choose the your country in "Standards and Formats" and in "Location" boxes. For Windows Vista and a...
What is a soft quota? Article rated 3.2/5.0
A soft quota is an official limit, lower than the hard quota, that is not an impassible boundary. Its purpose is to let you print your data when you're close to quota. If your soft quota is 185 pages and your hard quota is 200 pages, you have 15 pages worth of room to maneuver, so you don't (for ins...
What is a hard quota? Article rated 3.0/5.0
A hard quota is the true limit beyond which you can't go without losing data. (Print job bounces, attempts to print a document may result in rejecting the print job entirely.)
When I try to add a group by browsing the Active Directory it doesn't show security groups only distribution groups. Article rated 3.0/5.0
The regular Windows and groups can be used for Print Logger. But for best results you should create special groups for Print Logger to organize your users in your own manner. Each user can be a member only of the one special group. There is no internal (non Windows) user/groups is used by Print Lo...
The user is a member of the Users group , but a quota and statistics is shown for Administrators group only. The Users group is not shown in statistics? Why? Article rated 3.0/5.0
ANSWER: The user is a member of two groups - Users and Administrators. Statistics is shown for the first found group in which the user is a member. You need to create separate group for the user and to add it in Print Logger configuration. Also you should remove Users and Administrators groups fro...
Why in my workgroup user names in statistics and reports is shown as a "Guest"? Article rated 3.0/5.0
If you're using Print Logger software with workgroup, you should correct some local policy settings:   On printserver (or rcomputer) where Print Logger is installed, create local users with same names and passwords like on remote computers (print clients).   Start ...
When I apply security to the printer (remove everyone group) so only certain people can print the logger no longer records the print jobs. Article rated 3.0/5.0
Q: I have print logger se running. When I apply security to the printer so only certain people can print the logger no longer records the print jobs. If I add the everyone group back it works again. How do I lock one printer down aswell as keep logging? A: Please add SYSTEM group...
Our print logger remains on "stopped" - the following error was in the report a bug: (Unrecorerable error in HSLAB Print Logger Server) Article rated 3.0/5.0
Note: please change "c:" drive letter according to your system. 1. Start -> Run -> cmd.exe. At cmd window type: "cd c:\Program Files\Handy Software Lab\HSLAB Print Logger SE" (without quotes) and press Enter; 2. please stop the PrintLoggerSE service, type "net stop PrintLoggerSE", then typ...
How to Configure Windows for LPR Printing Article rated 3.0/5.0
To Install LPR Printing loadTOCNode(2, 'moreinformation'); 1. Right-click Network Neighborhood, and then click Properties. 2. Click the Services tab, and then click Add. 3. Click Microsoft TCP/IP Printing, and then click OK. Insert the source CD-ROM if you are prompted to do s...
Printing to a Network Device Article rated 3.0/5.0
1. Verify basic network connectivity. Check user rights, protocols, share names, and so on to determine if you can see the server. Copy files to a share on the print server using File Manager in Windows NT 3.x or Windows Explorer in later versions of Windows. If you cannot access the ...
Creating a Windows NT LPD Server Print Queue Article rated 3.0/5.0
These instructions are designed to aid in the creation of a print queue on a machine running Windows NT. These instructions were primarily written to aid in the creation of a print queue that will be receiving a print request from the DCRT Enterprise System, with emphasis on configuring the...
How can I use Print Logger with Windows Cluster Services? Article rated 3.2/5.0
You should configure Print Logger as a "generic service" or "generic application". 1. Install Print Logger on all nodes. 2. Restart all nodes. 3. After restart, go to Administrative Tools -> Service and stop "HSLAB Print Logger" service, set start type to &q...
Startdoc call not issued Article rated 3.2/5.0
An Error Message May Be Displayed When You Use Terminal Services and the Print to File Feature in Application Mode If you use Terminal Services and attempt to use the "Print to file" feature in Application mode, and your file is targeted to a mapped drive letter that points to a writeab...
HP Install Network Printer Wizard 4.0 - Configuring a Printer for a Windows TCP/IP Network Article rated 2.5/5.0
The HP Install Network Printer Wizard provides interactive or automatic installation and setup of either wired or wireless network printers (and All-in-One devices). Most newer printers incorporate network configuration into the printer's CD-ROM used to install the printer driver. However th...
HP Jetdirect Print Servers - Installing and Configuring a HP Standard TCP/IP or IPX/SPX Port Article rated 3.0/5.0
ISSUE: Adding a new HP Standard TCP/IP port or an HP Standard IPX/SPX port. SOLUTION: There are two conditions under which a computer will have an HP Standard Port Monitor available: If the HP Install Network Printer Wizard is installed or run on the computer and a port or print ...
How to set print server quotas (Video) Article rated 3.0/5.0
Allow Host Restrictions - switches on or off the control over quotas for this print server. If the flag is set, the control of quotas, over an opposite case of a quota is made for the given computer are not used, but the information about print jobs continues to gather. Host Quota defines: ...
Startdoc call not issued 2 Article rated 3.0/5.0
Solution:  Go to the device manager and deleted all the ports that had been created for the printer. Then reinstall the printer, and now it should work.
How to set quota for user(s) (Video) Article rated 3.0/5.0
flowplayer("player12", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, accelerated: false, autoB...
How to set quota for group(s) (Video) Article rated 3.0/5.0
flowplayer("player13", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, accelerated: false, autoBuf...
How to set quota for printer(s) (Video) Article rated 3.0/5.0
flowplayer("player14", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, accelerated: false, autoB...
How to add user(s) (Video) Article rated 3.0/5.0
flowplayer("player2", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, ...
How to add group(s) (Video) Article rated 3.0/5.0
flowplayer("player3", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, ...
How to add printer(s) (Video) Article rated 3.0/5.0
flowplayer("player4", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, ...
How to set paper and toner price (Video) Article rated 3.0/5.0
flowplayer("player5", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, acc...
How to create a custom report (Video) Article rated 3.0/5.0
flowplayer("player6", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, acc...
How to schedule report creation (Video) Article rated 3.0/5.0
flowplayer("player7", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, ac...
How to download optional components (Video) Article rated 3.0/5.0
flowplayer("player8", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, a...
How to check printer compatibility with the Print Logger (Video) Article rated 3.0/5.0
flowplayer("player9", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, ...
How to use remote management console (Video) Article rated 3.0/5.0
flowplayer("player10", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, accelerated...
How to use remote info console (Video) Article rated 3.0/5.0
flowplayer("player11", "http://video.hs-lab.com/__flowplayer/flowplayer-3.1.5.swf", { clip: { // these two configuration variables does the trick autoPlay: false, accelerated...
How to clean up printer drivers Article rated 3.0/5.0
If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective.  If the Print Spooler service is not running, the Printers and Faxes folder will be empty and you can not use it to remove (or ...
Startdoc call not issued 3 Article rated 2.8/5.0
1. Set the IP address of your to Static. 2. Install the printer as a local printer on one of your workstations and print directly to the IP address of the JetDirect in your plotter. ( Use the Add Printer Wizard > Local ( as opposed to Network printer ) and choose the HP Standard TCP/IP po...
Which versions of Microsoft SQL Servers are supported by Print Logger? Article rated 3.0/5.0
As expernal SQL server HSLAB Print Logger currently supports: Vendor: Microsoft: SQL Server 2000; SQL Server 2005, SQL Server 2005 Express; SQL Server 2008, SQL Server 2008 Express; SQL Server 2008 R2, SQL Server 2008 R2 Express.  
Failed to print ... Operation could not be completed Article rated 3.0/5.0
Q: I just installed a trial version of Print Logger software However, since I have installed the software, I can no longer print to local print queues to most of my printers. This started hours after installing the application and it initially was capturing statistics. A:  You can try to...
Could not run HTML and HTTP server on port 80. Server 2003(R2),2008(R2) Article rated 2.8/5.0
Most likely you running Print Logger software on a same server where SQL Server 2008 Enterprise Reporting Services is running also. To resolve this problem, you can disable automatic start for "ReportServer" service if you do not use it. Same effect can be caused by "World W...
Disabling Advanced Printing Features Article rated 3.0/5.0
The Enable Advanced Printing Features option changes how and where documents are transformed into the native print language. If this option is turned off, documents will spool in RAW format (e.g. Postscript, PCL, or the printer's native language), allowing Print Logger to count pages and dete...
Print Spooler Crashes - improving print spooler stability Article rated 3.0/5.0
A few times a month Print Logger users email us with print queue/spooler stability issues. Although the issues in most cases do not related to Print Logger, it's a common topic among many large sites. This Knowledge Base article discusses print spooler issues and suggests a few changes we'...
My printer has its own network interface card. How can I use the Print Logger software with it? Article rated 3.0/5.0
1. You can install your printer as a local one on the same server where Print Logger is installed. or 2. You can setup the MS Standard TCP\IP port with the printer IP address as the port for the printer, or the HP JetDirect/Intel NetPort port for a network print sever. Every user should c...
When I enable HTTP Service, why a window named "plHTTPdMainForm" always come out. When I close it, it come out again. What's wrong on it? I am using version 4.3.62.178 on windows 2003 server Article rated 3.0/5.0
This is a minor bug in version 4.3.62.178. Please update your software.
Choosing the Right Printer Drivers Article rated 3.0/5.0
In This White Paper Introduction (Choosing the Right Printer Drivers) User-mode vs. Kernel-mode Drivers Unidrv and PostScript-based Drivers Designed for Windows Drivers Alternate Options Summary (Choosing the Right Printer Drivers) Related Links (Choosing the Right Pri...
Sending print to file raw printer output as requested by support Article rated 3.0/5.0
How to send a "print to file" to the Print Logger support team. A "Print to file" allow the developers to inspect the raw printer data sent to the printers as produced your particular driver and network environment. Method 1: If the problem relates to a page ...
HSLAB Print Logger does not save the images for all printed documents Article rated 3.0/5.0
There are a many factors influencing the format of print job data. The better way is using EMF as spool format. You can use the following to force the NT EMF for printer: Make sure that the NT EMF format is specified in the print processor for your printer. Look in Control Panel -...
Wrong copies number Article rated 2.8/5.0
Q: I am having problem trying to get the number of copies a document is being printed.   It shows the number of page a document has but does not show if i want to make say 10 copy. A: Some times the printer driver shows total document pages and one copy.   For example: w...
Tuning TCP/IP networking for your print server Article rated 3.0/5.0
Like other server products, Print Logger makes heavy use of network resources. The Print Logger software receives inbound network connections from the clients, print servers, and web browsers. It will establish outbound connections to your external database server, if you use it. On high volume ...
Breaking the 10 connection limit in Windows XP Article rated 3.0/5.0
Windows XP is limited to 10 simultaneous network connections (file share or printer connections). Microsoft builds this behaviour into Windows XP and Vista so that their customers are required to upgrade to server class editions of Windows, which are more able to handle a larger volume of con...
How do I use FileStreams store printed documents images in file system instead SQL database Article rated 3.0/5.0
This feature is supported in MS SQL Server 2008 any edition, read more at: http://www.microsoft.com/sqlserver/2008/ If you are using SQL Server 2005 or 2005 Express you should upgrade it to MS SQL Server 2008. The HSLAB Print Logger creates the  named SQL Server insta...
This application failed to start because spoolss.dll was not found. Re-installing the application may fix this problem Article rated 3.2/5.0
Spoolss.dll Error Messages There are several different ways that spoolss.dll errors can show up on your computer. Here are some of the more common ways that you might see spoolss.dll errors: "Spoolss.dll Not Found" "This application failed to start because spoolss...
 

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